State Farm® Insurance Agent Steve Riebel
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ruth Bunda
October 14, 2025
"Steve Reibel, Agent and his staff have been an excellent agency. Ready to assist any time I call asking for help."
"We're thrilled to hear that Steve Riebel and our team have been able to assist you whenever you needed. Providing excellent service is our top priority, and your feedback means a lot to us. Thanks for the great review, Ruth."
Gary Helmberger
October 9, 2025
"Steve handles all our homes and vehicles insurance needs. He provides excellent oversight on our few claims over the years. He is knowledgeable, efficient, and supportive along with his entire staff on any insurance concern. A fun bonus is Steve likes to use analogies to explain an issue."
"Gary, thank you for the great review and continued trust in us for your home and vehicle insurance needs! We’re thrilled to hear that Steve and our team have been able to provide knowledgeable, efficient, and supportive service throughout your claims and insurance concerns. We also appreciate you noting Steve’s use of analogies—it’s great to know that approach helps make things clearer and more enjoyable."
T Jang
October 4, 2025
"Recently stopped by to get assistance with Auto and Renter’s insurance and Sam did an excellent job! He was able to help me by providing great details and letting me know the best options. Also, a great commutator! Sam was quick and responsive whether that was by email or telephone. I would highly recommend this team as I am giving them a 5/5!!"
"Thank you so much for your kind words and positive feedback! We’re thrilled to hear that Sam provided you with excellent assistance and clear, helpful information regarding your Auto and Renter’s insurance. We pride ourselves on being responsive and communicative, and it’s wonderful to know that Sam exceeded your expectations. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future!"
Brian Benson
September 30, 2025
"Carter is always more than happy to answer any of my questions or provide any assistance requested. He is very knowledgeable and always a pleasure to interact with."
"Thanks for the great feedback, Brian! Carter’s awesome at helping out and we’re glad you enjoy working with him. We’re always here whenever you have questions or need a hand!"
Elijah Nyambane
September 26, 2025
"Steve was very thorough, explained everything regarding Auto and home insurance , and how I can save on Auto insurance"
"We appreciate your review, Elijah! We are delighted to know you had a great experience with our State Farm office and Steve's guidance. If you ever need any assistance in the future, please don’t hesitate to reach out."
Gerry Foell
September 19, 2025
"I was looking for new insurance for my car and home when I contacted State Farm. Sam Glasgow is the agent I began my pursuit with. I found Sam to be very courteous, professional and knowledgeable. He was very helpful to me because I had not changed my information about 40 years. I would recommend others to contact Sam if they are looking for insurance. I ended up getting a new policy for my home and vehicle at a very good price. To me this was great"
"Hi Gerry, thank you so much for taking the time to share your experience! We’re thrilled to hear that Sam provided you with courteous, professional, and knowledgeable service throughout your insurance search. It’s wonderful that you found a great policy for both your home and vehicle at a price that works for you. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs for many years to come!"
Michael Brennan
September 11, 2025
"We just moved our homeowner's coverage to this agency and more to follow. The staff was very friendly and Carter Madsen was a big help in reviewing our existing coverage."
"Thank you so much for choosing Steve Riebel's State Farm office for your homeowner’s coverage! We’re delighted to hear that Carter was able to assist you and provide a friendly, thorough experience. We look forward to helping you with your other insurance needs in the future. Please don’t hesitate to reach out if you have any questions or need further assistance!"
Ray Seguin
September 4, 2025
"Carter Madsen of the Steve Riebel State Farm Agency took as much time as needed to help us thoroughly understand the details of the policies and putting together a proposal that fit our needs."
"Ray, thank you so much for your 5-star review! We’re happy to hear that Carter took the time to ensure you fully understood your policy options and helped create a proposal tailored to your needs. At the Steve Riebel State Farm Agency, we’re committed to providing personalized service and making sure our clients feel confident in their coverage."
Wendy Becker
August 30, 2025
"Carter was awesome helped me with my insurance on my golf cart. He helped me find info needed off he golf cart."
"Thanks for the great review, Wendy! "
Bonnie Harris
August 19, 2025
"I called in for homeowners insurance. Within just a matter of hours they had a quote for me that was very reasonable. I signed up for the insurance and was very pleased with their service"
"Thank you for taking the time to share your experience, Bonnie! I’m so glad we could provide you with a quick and reasonable homeowners insurance quote, and that you felt confident signing up with us. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out — we’re here to help!"
Kevin Sawyer
August 18, 2025
"Got a super quick quote and saving me hundreds of dollars"
"Thank you for your fantastic feedback! We’re thrilled to hear that we were able to provide you with a super quick quote and help you save hundreds of dollars. Helping our clients save money while getting the coverage they need is what we’re all about!"
Paul Indergaard
August 15, 2025
"I received quotes from them and the rate was really a favorable drop in cost for me. They did not do the typical hard sell and gave me a lot of good info as well. Very friendly and what I really like is the office is close to me if I need to stop in and get answers in person. I highly recommend them."
"Thanks so much for your awesome review, Paul! We’re really happy to hear the quotes worked out well for you and that you appreciated how we keep things friendly and informative. Thanks for recommending us!"
Jennifer Willey
July 31, 2025
"I used these guys for a year of rental insurance and had the best experience with Carter! Very responsive and helpful—I highly recommend!"
"Jennifer, thanks a lot for the great feedback! We’re happy to hear Carter made things easy and that you had such a positive experience with us. We really appreciate your recommendation and hope to assist you again in the future!"
Gary Thein
July 27, 2025
"Carter Madsen looked at my previous policy, wrote a copy of that like policy for us and saved us a considerable amount of money."
"Thanks so much for the awesome review, Gary! We’re really glad Carter could take a look at your old policy and help save you some money with a similar plan. It’s great to know we’re making a difference. If you ever need anything else, just give us a shout!"
Nicole Meyer
July 21, 2025
"I recently had a frustrating experience with State Farm insurance that has left me feeling really disappointed. After being a loyal customer and never missing a payment, I was unexpectedly dropped due to the age of my roof. I had a thorough inspection done beforehand, which confirmed that the roof was in decent shape despite being older. When I reached out to State Farm, the agent I spoke with was quite rude and seemed uninterested in really helping me. They told me that the previous inspections I had done wouldn’t be adequate for them to keep my coverage, which felt incredibly dismissive. I even had another contractor inspect the roof just to cover my bases, but it didn't seem to matter in the end. To add to my frustration, the agent mentioned that I was randomly selected for an inspection, and I was surprised to learn they had come out to my property without me knowing. I just don’t feel like I was treated fairly, especially after being such a responsible policyholder. I would definitely advise others to think twice before going with State Farm. There has to be better options out there!"
"Thank you for your feedback, Nicole. We’re sorry to hear about your frustration and understand how important it is to feel supported as a valued customer. We strive to provide clear communication and fair service to all our policyholders."
ken lau
July 15, 2025
"Steve and Carter have been helping me with home and auto insurance over the years. They are always responsive, prompt and helpful with answers to my questions and needs."
"Thanks so much for the great feedback, Ken! We’re glad Steve and Carter have been helpful over the years and look forward to continuing to support you with your insurance needs. Don’t hesitate to reach out at anytime!"
Lanee Noble
July 15, 2025
"So thankful for the homeowners/car insurance bundle Carter helped us with. Exceptional service and great questions to ensure we have proper coverage. Thank you!"
"Thanks so much for the great review, Lanee! We’re glad Carter could help get you the right coverage for both your home and car. If you ever have any questions or need anything else, just give us a shout. We really appreciate you choosing us!"
Sherry Bloedow
July 11, 2025
"My husband and I have been with Steve Riebel and his team for more years than I can count. Always helpful, always accessible, quick responses to any issue. We've had few claims necessary, but they were always handled immediately, and taken care of well. Would recommend Steve and his staff to anyone, over and over again (and have many times!)."
"Sherry, thank you so much for your wonderful review and for being such a loyal client over the years! We appreciate your kind words about our team’s accessibility and responsiveness. It’s great to hear that we’ve been able to assist you promptly whenever needed. Your continued recommendations mean a lot to us, and we look forward to serving you and your husband for many more years to come!"
david mcanally
June 23, 2025
"Timely, through, personal and great to work with"
"Thank you so much for your kind words, David! We’re thrilled to hear that you found our service timely, thorough, and personal. It was a pleasure working with you, and your satisfaction is our top priority."
Sue Fox
June 12, 2025
"I have State Farm Auto Insurance with Steve Riebel as my insurance agent. I was recently in a car accident where a car came into my lane and hit my car. My insurance company was quick to respond, set up my repair and car rental, compensate me for the costs, and represent my claim to the other insurance company. I am so glad I have State Fram Insurance!"
"Thank you for your kind words, Sue! We’re glad to hear that claims and our team were able to assist you quickly after your accident. Your satisfaction is our priority, and we’re happy to have you as part of the State Farm family. If you need anything else, just let us know!"
Bradley Mateer
May 17, 2025
"Trey made it so easy to switch our home and auto to Statefarm. Always responsive and very honest. Would highly recommend him!"
"Thank you so much for your wonderful review, Bradley! We're thrilled to hear that Trey made the process of switching your home and auto insurance to State Farm easy for you. His responsiveness and honesty are qualities we value deeply, and we're glad they made a positive impact on your experience. We truly appreciate your recommendation and look forward to serving you in the future!"
Michael R
May 13, 2025
"Honestly the days of the local agent are numbered due to the fact that really add little to no value of any type. People only care about how much for what coverage, something the local agent has no control over. I went to Steve several years ago premium shopping never really talking to him in the nearly two years hence. Then without any prior notification they spring a 26% (>$1000) increase for the home policy. So when I called to cancel all of my state farm policies then all of the sudden the urgent calls from Steve started to pour it. Well too little too late. I understand that "corporate" sets the rates but to be that apathetic and lazy by NOT reaching out to your customers to explain the unprecedented increases will cost you business."
"Michael, thank you for sharing your feedback. We sincerely apologize for the experience you had and understand your frustration regarding the recent premium increase and lack of communication. Your concerns are completely understandable, and we appreciate your perspective on the value of local agents. One of the things we consistently do is offer reviews where we can discuss customer needs and ensure their policies fit their current situation, particularly addressing affordability in these challenging times. We regret that we did not meet your expectations in this instance, and we are committed to improving our communication and support. We would welcome the chance to reconnect and discuss how we might earn your business again in the future. Thanks, Steve."
Matthew Highfield
May 5, 2025
"We have been with Steve for 20 years snce we moved from Chicago. He has always been very responsive, easy to deal with and candid in his advice to us. I trust Steve implicitly and recommend him."
"Matthew, thank you so much for your kind words and for taking the time to share your experience! We truly appreciate your trust and loyalty over the past 20 years and I’m glad to hear that you find my advice helpful and my service responsive."
City of Greenfield
April 29, 2025
"Emailed in for a car insurance quote. Was hoping to receive it by the end of the day. Within minutes, Maddie sent me a quote. A++++++++++++ Thank you!"
"Thank you so much for your wonderful review! We're thrilled to hear that Maddie was able to provide you with a quote so quickly. Our team strives to offer efficient and helpful service, and it's great to know we hit the mark for you."
Glenn Koppin
April 17, 2025
"Outstanding customer service! Have been with Steve since early 2000's. They make you feel like family!"
"Thank you so much for your kind words, Glenn! At Steve Riebel State Farm, we strive to treat our customers like family, and it’s wonderful to know that you feel that way. We appreciate your loyalty and look forward to serving you for many more years to come!"